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In-Branch / Field Banking Experience

In-Branch / Field Banking Experience

Banking Agents, Supercharged

Bank employee or agents operate from a tablet via secure QR codes, serving customers on the floor or at their doorstep full transaction capability, zero unsecured communication.

Teller Time

counter Only

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Anywhere

Verification

Manual

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QR Instant

Ambassador Banking

Priority Wealth Segment

LIVE

Today's Transactions

₹24 Cr

12.4%

Recent Activities

Account Opening

Processing Node #8821

₹10,000

Instant Credit

Live

Deposit

Federal Reserve Cluster

₹55,000

Vault Verified

Done

Loan Application

Asset Management Division

₹3,50,000

Collateral Syncing

Review

30–60s

Teller transaction time

10 min

Full customer onboarding

0

Unsecured communications

100%

Core banking integration

The Transformation

The Transformation

From Branch Model to Boundary less Banking

01

error

Traditional Branch Model

Customers walk in at fixed teller stations

success

Ambassador Banking

Agents serve customers anywhere floor, home, or office

02

error

Traditional Branch Model

Staff tied to desktop terminals no mobility

success

Ambassador Banking

Full banking capability on a tablet no desktop required

03

error

Traditional Branch Model

Desktop training requires paper forms and manual processing

success

Ambassador Banking

Doorstep banking with real-time core banking integration

04

error

Traditional Branch Model

Credentials shared across shifts security risk

success

Ambassador Banking

QR code authentication unique, time-limited per session

05

error

Traditional Branch Model

No visibility into agent activity or performance

success

Ambassador Banking

Real-time agent performance dashboard for managers

06

error

Traditional Branch Model

Rural and underserved areas have no access to services

success

Ambassador Banking

Extend banking reach to any location, any community

Feature Deep-Dive

Feature Deep-Dive

What Powers Ambassador Banking

Every loan type personal, home, SME flows through the same intelligent pipeline with product specific policy configurations.

Tablet-Based Operations

Tablet-Based Operations

Full branch in your pocket

Bank staff operate from a secure tablet—no desktop required. Full transaction capability, customer onboarding, and real-time processing from anywhere in the branch.

QR Code Authentication

QR Code Authentication

Zero shared credentials

Every session is initiated via a secure, time-limited QR code, eliminating the risk of unsecured communication channels or shared credentials.

Doorstep Banking

Doorstep Banking

Serve anywhere, anytime

Agents visit customers at home or office for account opening, loan disbursement, or large transactions—full banking capability, no branch visit needed.

Full Transaction Capability

Full Transaction Capability

Every transaction type supported

Deposits, withdrawals, and transfers; opening loan applications and completing KYC—all accessible from the Ambassador Banking tablet. Full CBS integration.

Customer Onboarding On-Field

Customer Onboarding On-Field

10-minute full onboarding

Agents onboard new customers face-to-face—scanning IDs, capturing biometrics, and completing KYC—without the customer ever visiting a branch.

Agent Performance Dashboard

Agent Performance Dashboard

Real-time visibility for managers

Branch managers see real-time metrics on agent activity—transactions processed, customers served, and quality scores—from a centralized dashboard.

Use Case Flows

Use Case Flows

Ambassador Banking in Practice

Doorstep Account Opening

5 min
  1. Agent arrives at customer's home with secure tablet

  2. Customer authenticates via QR to initiate session

  3. Customer's ID scanned and verified via DigiLocker integration

  4. Transaction check and face match via FidoPay

  5. Account created in core banking, passbook issued digitally

In-Branch Teller Transaction

60 sec
  1. Teller approaches customer on floor with tablet

  2. Customer authenticates via Biometric or PIN

  3. Transaction type selected — deposit, transfer, or bill pay

  4. The teller processes in real-time via core banking

  5. Digital receipt sent to customer's phone instantly

Loan Application at Site

20 - 30 min
  1. Agent makes customer pre-approved loan offer on-site

  2. Customer documents scanned and processed via Docs AI

  3. CBS runs credit scoring and policy check in seconds

  4. Loan offer presented on tablet for customer review

  5. Customer signs loan agreement on tablet — disbursement initiated

Doorstep Banking

Doorstep Banking

Banking Goes to The Customer

Ambassador Banking removes the constraint of physical branches. Agents bring the full banking experience to wherever the customer is branch floor, home, office, or village.

In-Branch

Branch Floor Service

Agents roam the branch floor with tablets, reducing queue congestion at counters. Customers are served where they stand no waiting, no counter visit required.

Branch Floor Service
Door Step

Doorstep Banking

Agents visit customers at home or office for account opening, loan disbursement, or large transactions - full banking capability, no branch visit needed.

Doorstep Banking
Rural Reach

Rural & Remote Outreach

Extend banking services to underserved communities. Agents operate in areas with limited connectivity using offline-first mode with automatic sync.

Rural & Remote Outreach
Corporate

Corporate & Employer Banking

Deploy agents at large corporate campuses to handle employee salary accounts, bulk disbursements, and payroll banking - without employees leaving the office.

Corporate & Employer Banking
Get Started

Get Started

Take your bank beyond the branch

Ambassador Banking empowers your agents to serve customers anywhere with the security, compliance, and full transaction capability of a branch counter.

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